Transform Your Digital Touch Points with Comprehensive UX/UI Improvement Services
Are you struggling to keep users engaged and drive conversions?
A seamless user experience (UX) and intuitive user interface (UI) are vital for the success of any digital product. For digital platform owners, effective UX/UI design impacts user satisfaction, engagement, and overall success. Our UX Improvement services focus on identifying and addressing pain points, refining user journeys, and optimizing app performance. We analyze user interactions to uncover obstacles, enhance navigation, and improve functionality. By enhancing both UX and UI, we help boost user satisfaction and conversion rates, making your digital product more engaging and effective. Investing in UX/UI improvements is essential for standing out in a competitive market and achieving long-term success.
Symptoms of Bad UX Design
High Bounce Rates
Users quickly leave your app without engaging
Low Conversion Rates
Few users complete desired actions, such as purchases or sign-ups
Low Retention Rates
Users do not return to your app after their first visit
Inconsistent User Behavior
Users behave unpredictably, often due to unclear pathways
High Support Requests
Increased need for customer support to address usability issues
OUR EXPERTISE
We offer UX/UI services that suit a variety of purposes. Whether it's in the beginning phase with just an idea or post-launch phase when you want to review and improve your User Journey
UX/UI Evaluation
Customer Journey assessment service on your digital touch-points to identify areas that can be improved. Our designers use principles from research across more than 26 industries and more than 250 case studies to recommend the most appropriate solutions.
Duration: 5-7 days
Deliverables:
1. Identify areas for improvement
2. Recommendations on how to improve it
3. Actionable items
Mini User Research
This service is the user research work. This can be quantitative, qualitative or both. It collects information from user target groups about what their opinions are on the design of the app or website.
Duration: 10-14 days
Deliverables:
1. Research results indicate the problems encountered
2. Feedbacks
3. Actionable items
UX/UI Workshop
Workshops between experienced UX designers and clients. The goals of the workshop are as follows:
- Discovery Workshop deals with existing information or ideas. then we will shape it into realistic. Suitable for those who have ideas for creating products but cannot conclude the ideal product.
- Empathy Workshop shifts the perspective from feature-first to user-first. Gain clarity about your users’ needs, motivations, and behaviors.
- Design Workshop prioritizes features to define the Product Roadmap, understanding which features are the most important.
- Design Sprint is a time-constrained, intensive process used to quickly solve problems and test ideas. It typically lasts 5 days and involves a cross-functional team working through the following stages: Understand, sketch, decide, prototype, test.
Concept Design
Concept design transforms ideas or sketches into high-fidelity prototypes to ensure alignment with the client’s vision. This can include a dummy clickable prototype or static mockup for a client’s pitching deck (for investors and business purposes). Whether launching a new product or revamping an existing one, our concept design service establishes the foundation for a successful and impactful user experience. The file and format of Figma are not suitable for technical development purposes. We treat concept design as a quick product rapid prototyping tool.
Duration: 5-7 days
Deliverables:
- .fig file of all the design as agreed
Why choose only NFQ?
Unbiased Recommendations
We offer objective, tailored advice, ensuring solutions are aligned with your goals without any external influences
Experienced Team Across the World
Our global team brings diverse expertise and insights, leveraging experience from various markets to enhance your UX
Big Enough to Make an Impact
We have the resources and scale to deliver significant, effective changes that drive results
Small Enough to Care
Our personalized approach ensures dedicated attention and a deep understanding of your unique needs
Package
We offer UX/UI services that suit a variety of purposes. Whether it's in the beginning phase with just an idea or post-launch phase when you want to review and improve your User Journey
✅ UX/UI Workshop
✅ Concept Design
🟢 99,000 Baht
This package is ideal for those who have a business idea and want to bring it to fruition. We offer a comprehensive service that includes a workshop led by experienced UX designers and Concept Design service. This package is designed to clarify your idea and make it actionable.
✅ UX/UI Evaluation
✅ Concept Design
🟢 89,000 Baht
If you are experiencing low conversion rates, this package is the solution you need. In this package, we will analyze the areas for improvement on your digital platform by comparing them with the latest research findings. We will also provide recommendations and propose new designs to enhance conversion efficiency effectively.
✅ Mini User Research
✅ Concept Design
🟢 189,000 Baht
This package will examine the current User Journey from the perspective of your target audience to gain actionable insights. Additionally, we will propose design strategies aligned with the study results to enhance performance and best meet user needs.
✅ Mini User Research
✅ UX/UI Evaluation
✅ Concept Design
🟢 278,000 Baht
This package aims to identify the root issues by considering perspectives from both designers through UX Evaluation and users through Mini User Research. This approach ensures a deep understanding and the clearest solutions. Additionally, we will present design strategies aligned with the research findings to address the problems effectively.