Achieving success in today’s competitive market of offline and online channels requires more than just a digital presence. It demands a strategic alignment of technology, operations, and customer engagement across various channels.
A digital readiness check serves as a crucial compass for organizations navigating this complex terrain. By delving into the intricacies of digital infrastructure, omnichannel capabilities, and customer-centric strategies, businesses can gain invaluable insights into their preparedness to capitalize on the opportunities presented by e-commerce and multichannel retailing. 
Besides technologies and digital workflows, the digital skills of employees also make a decisive contribution to the digital maturity of a company. 
Organizations need to identify strengths to leverage and gaps to bridge, empowering them to enhance their digital footprint, optimize customer experiences, and drive sustainable growth in an increasingly interconnected marketplace.

Is your company ready for the digital challenge?
We help you determine whether your current IT systems and process setup are suitable for e-commerce and multichannel. With our robust check for systems and processes, we take a 360-degree view of your company and analyze opportunities and weaknesses in detail. Together we develop a roadmap for a scalable solution that enables further growth of your business without changing systems and adapting processes again.

In today’s fast-moving landscape, successful digital transformation demands more than just new tools. It requires end-to-end alignment across business, technology, and customer experience. At NFQ, we help companies navigate this complexity with clear strategies, outcome-driven execution, and scalable solutions tailored to their growth stage.

From overhauling legacy systems to designing data-driven customer journeys, our approach is grounded in cross-functional expertise and hands-on delivery. Whether you’re optimizing internal operations, expanding your online business, or activating data for better decision-making, we work alongside your team to build transformation strategies that last.

Selecting the right system for your enterprise resource planning (ERP), customer relationship management (CRM), or e-commerce platform is a pivotal decision that can significantly influence your business’s operational efficiency and growth potential. Our System Selection service provides a structured approach to evaluate, compare, and select the most suitable software solutions that align with your business objectives and operational needs.

By partnering with you through the selection process, we aim to empower your business with a system that enhances your operational capabilities, supports your growth strategies, and provides a competitive edge in your industry.

• Analyze your business objectives and target market to select the most suitable platforms
• Develop technology architecture and roadmap that fits your company’s current operation while preparing for future transformation
• Optimize your platform presence by refining product listings, keywords, pricing strategies and customer service practices to improve visibility and sales conversions

With our expertise, you gain a partner in navigating the complexities of digital marketplaces, enhancing your digital footprint, and driving online sales. 

In today’s digital era, manufacturers are seizing the opportunity to establish direct connections with consumers. Our service helps them navigate this landscape, understand D2C advantages, and address challenges.

Ready to tap into the potential of D2C?

Partner with us for tailored strategies and actionable solutions.

In the digital age, the ability to engage with your audience effectively and efficiently is paramount. NFQ’s advanced Marketing Automation & Workflow Modeling services, powered by HubSpot and Salesforce, are designed to transform your marketing strategy, making it more dynamic, targeted, and impactful.
Together with our partners NFQ X and Straight, our expertise extends beyond mere automation; we focus on crafting personalized, meaningful interactions that resonate with your audience. By automating repetitive tasks, we not only save you time but also ensure your marketing resources are optimized for the best possible outcomes.

Our Approach:

• Strategic Consulting: Our journey begins with understanding your unique business needs and crafting a tailored strategy that aligns with your goals.
• System Selection & Implementation: Leveraging our deep experience in marketing, sales, and service, we guide you through selecting the right systems and ensuring seamless implementation.
• Operational Support: Post-implementation, we stand by your side, offering the operational support you need to keep your systems running smoothly.

Benefits of Partnering with NFQ:

• Streamlined Workflows: Align your marketing activities with your overarching business strategies, ensuring every action is purposeful and results-driven.
• Resource Optimization: Maximize your marketing efforts with our automated solutions, freeing up your team to focus on strategic initiatives.
• Enhanced Customer Engagement: Deliver more targeted, timely, and relevant interactions, fostering deeper connections with your audience.
• Insightful Analytics: Gain a comprehensive understanding of customer behaviors and preferences, enabling data-driven decision-making.
• Legal Compliance: Navigate the complex landscape of data usage with our expert guidance, ensuring your marketing practices are both effective and compliant.

We take a holistic approach, from strategic consulting and technical implementation to subsequent operation and change management.
With over 25 years of CRM experience, our experts provide individual solutions for sales, marketing and service that are tailored to your requirements.

Our services include:

• Technology Consulting
• Business architecture
• Implementation and subsequent operational support

We develop customized solutions and create long-term partnerships to ensure the success of our customers.
As a Salesforce partner, we offer cross-cloud approaches and ensure that your technical system landscape supports you in achieving your business goals in the best possible way.

Our experienced consultants bring a high level of expertise in technology and data know-how – paired with a deep understanding of the client business.

In collaboration with our partner Straight, we present a comprehensive suite of HubSpot services designed to optimize your business processes and enhance your digital marketing strategy. Our joint expertise in HubSpot’s extensive ecosystem ensures seamless integration and support across all license hubs to advanced web development and AI enhancements.

Together with Straight, we are delivering exceptional HubSpot solutions that streamline your business operations, enhance your digital marketing efforts, and drive sustainable growth.