services

Salesforce

We take a holistic approach, from strategic consulting and technical implementation to subsequent operation and change management.
With over 25 years of CRM experience, our experts provide individual solutions for sales, marketing and service that are tailored to your requirements.

Our services include:

  • Technology Consulting
  • Business architecture
  • Implementation and subsequent operational support

 

We develop customized solutions and create long-term partnerships to ensure the success of our customers.
As a Salesforce partner, we offer cross-cloud approaches and ensure that your technical system landscape supports you in achieving your business goals in the best possible way.

Our experienced consultants bring a high level of expertise in technology and data know-how – paired with a deep understanding of the client business.

Customer Experience & CRM Consultancy

How strong are your customer relationships? From analysis to solution design, we support you in creating sustainable business value to achieve your business goals. Thanks to our many years of experience, we know what works and what doesn't.

Salesforce Implementation

We take care of the entire implementation package. To name just a few points: Salesforce revamp, requirements engineering, data management and data quality, carried out with efficient and agile project management

AI driven

Whether you want to make individual purchase recommendations, provide service assistants or make predictions for your business development, we relieve your team through AI-driven and proactive automation.

Business Architecture

Business architecture is the bridge between corporate strategies and business functions. We identify and consolidate silos and ensure that business and IT work smoothly together, based on coordinated process design, system- or data-architecture.

Support & Training

Can you already cover all CRM & Marketing capabilities in your company? We won’t let you down - from go-live including hypercare support, to maintenance and long-term change management. We tailor support for you and your team end-to-end. We support you and your team in a way that suits your company.

Let’s discuss how we can best serve your needs!

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