Senior Aerospace Technology Revolution
How a dashboard transforms a traditional player
Background
Senior Aerospace Thailand (SAT) is a subsidiary of Senior plc, specializing in designing and manufacturing high-technology components and systems for the principal original equipment producers. It operates in the worldwide aerospace & defense, land vehicle, and power & energy markets. However, beneath its facade of advanced manufacturing technologies, SAT struggled with data management and production processes. This is the story of how SAT successfully addressed these challenges with the support of NFQ, embarking on a journey marked by innovation, surprises, and achievement.
Insights from NFQ’s innovative journey
NFQ brought innovation to an industry where it is often rare. With a strong grasp of the heavy metal industry and an understanding of the high-performance startup environment, unlike many providers who rely on outdated approaches, NFQ brought a cutting-edge perspective. This was the key to their success in delivering an innovative solution to SAT, helping a traditional player make a significant leap into the digital age.
Outdated spreadsheets and a fragmented production picture
SAT, like many other companies in the old industry, was used to operating everything manually. Instead of automated ERP systems, SAT still relied on Google Sheets to manage its production processes. However, this dependency led to fragmented data and frequent errors in manual data entry. The departments operated like isolated ‘islands,’ lacking connectivity, which made internal communication ineffective.
Although SAT had an ERP management system, Infor Syteline, its interface was too complicated for many employees, causing them to struggle with using the system. As a result, they did not fully utilize its features, leading to actual production efficiency reaching only 55%, far short of the 95% goal the company aimed for.
400%
efficiency boost
Driving stakeholder satisfaction through a 400% efficiency boost
Real-Time Production Visibility
The dashboard enabled SAT employees to easily follow the production process with live data automatically pulled from the Infor Syteline system—eliminating the need for outdated offline spreadsheets.
Cross-Department Collaboration
Different departments can now track and comment on shared tasks, resulting in smoother and more efficient internal communication.
Operational Efficiency Boost
With automation and better communication, SAT saw a dramatic 400% improvement in operational efficiency.
Technology Is Only Half the Battle
Implementing new ERP systems is rarely just about the technology—managing the human aspect is often more complex.
Employee-Centered Implementation
Thanks to NFQ's inclusive approach that involved all stakeholders, most employees embraced the new system, helping to build a culture of proactive ERP adoption.
ERP rollout
in weeks, not months
Driving stakeholder satisfaction through a 400% efficiency boost
Real-Time Production Visibility
The dashboard enabled SAT employees to easily follow the production process with live data automatically pulled from the Infor Syteline system—eliminating the need for outdated offline spreadsheets.
Cross-Department Collaboration
Different departments can now track and comment on shared tasks, resulting in smoother and more efficient internal communication.
Operational Efficiency Boost
With automation and better communication, SAT saw a dramatic 400% improvement in operational efficiency.
Technology Is Only Half the Battle
Implementing new ERP systems is rarely just about the technology—managing the human aspect is often more complex.
Employee-Centered Implementation
Thanks to NFQ's inclusive approach that involved all stakeholders, most employees embraced the new system, helping to build a culture of proactive ERP adoption.
400%
efficiency boost
ERP rollout
in weeks, not months
The turning point with the dashboard: simplifying for optimization
After multiple unsuccessful attempts with other partners, SAT turned to NFQ. NFQ, as an official partner of Infor, not only had a deep understanding of the Infor Syteline system that SAT was using but also boasted 20 years of startup experience and cutting-edge technology expertise.
To better understand SAT’s situation, NFQ’s team spent four days at SAT’s factory in Chonburi, a province outside Bangkok. They fully engaged with the production process, walking through every factory area, observing the current operations, interviewing the CEO and senior managers, and listening to key employees. They mapped out the entire production process and pinpointed the main barrier: the complex ERP interface confused, wasted time, and effort, leading employees to bypass the system and revert to manual spreadsheets. Through the comprehensive engagement of SAT’s production process, they establish a foundation for an optimal solution.
Instead of completely replacing the existing ERP system, NFQ’s team took a smarter approach: customization and simplification.
Effective Dashboard
NFQ team developed a simple yet effective dashboard that functions as a "compass" to navigate and connect all factory departments.
Project-Specific Data Separation
The dashboard was designed to display data separately for Aero Structure (AS) and Aero Engine (AE) projects, highlighting the different companies involved.
Integration of External Tools
Data is incorporated from an external tool, which tracks parts and sales, consolidating all essential information in one location.
Enhanced Collaboration Features
With this setup, team members can share comments directly within the system, facilitating smoother collaboration across departments. Select 83 more words to run Humanizer.
What our clients say
We are very impressed by the professionalism of team NFQ. They provide us with expertise in digital solutions. Their work with Infor Cloudsuite Industrial has streamlined our operations and improved efficiency. Kudos to the team.
Sarah Oxley, Supply Chain Director at Senior Aerospace Thailand
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